Bev Brown, Finance and HR Coordinator

Bev was born in Montreal, Canada and moved to the United States in 1983. She graduated from Wake Technical Community College in Raleigh, North Carolina with a degree in Accounting. Bev joined Town & Country in 1998 after moving here with her husband and two daughters. Bev says that “It is gratifying to work at a company that provides such a valuable service and where the efforts of the staff are so appreciated!” She is active in both Social Justice & Leadership Ministry at her church, and lives in the South Bay with her family.

Tessa Kotch, Placement Counselor, Palo Alto

Tessa grew up in Memphis, Tennessee. She earned her Bachelor’s degree in Communication Studies from the University of Tennessee, Knoxville. Tessa has been a part of the Town & Country team since 2006. She also has several years of Nanny experience and appreciates the importance of finding the perfect fit for both families and Nannies. Tessa lives in Mountain View with her husband.

Sarah Thigpen, Director, San Francisco

Sarah was born in San Luis Obispo and grew up in San Diego. She earned her Bachelor’s degree in Journalism at the University of Wisconsin-Madison, working as a Nanny throughout college for a family with whom she’s still in touch. After working in Manhattan for two years, Sarah moved to San Francisco in 1993 and joined Town & Country in 1998. Even now, Sarah continues to be touched daily by the stories she hears from both Nannies and families about the strong connections Town & Country helps foster. She also feels incredibly fortunate to work with such an amazing team of women in the San Francisco office. Sarah lives in the North Bay with her husband and two school-age boys.

Stanley Hutchinson, IT Director

Stanley was born and raised in Southern California where he graduated with an Associate’s degree. Stanley spent time practicing and teaching yoga and doing small sustainable community civil engineering in British Columbia, Canada before he went on to study Graphic Arts and do darkroom and typesetting work. After managing a computer store in Idaho Falls he came to San Francisco, working with a number of high tech firms. He joined Town & Country in 2003, and has been keeping everything running as fast and efficiently ever since. Stanley lives on the Peninsula with his wife.

Review

We worked with Joanne to find our first Nanny and it was one of the best experiences I have had in customer service. I am so often underwhelmed and was so surprised to be so overwhelmed by Joanne's competence, respect, responsiveness, accuracy and cheerful/warm personality. I looked forward to chatting with her about the process, knew she could answer my every question and also help me (a brand new Mom) navigate the waters of finding a Nanny. It was a pretty sad process for me as I was uncertain about going back to work and leaving my 4 month old with anyone. Joanne was so comforting and assuring that we would find someone who would make me feel ok about leaving. AND WE DID! I am sure you hear this feedback...all the time but I wanted to be sure! A very pleased customer.

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(Our Baby Nurse) was a perfect fit for us and we adore her! We will certainly look forward to working with the agency again.

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Town & Country Resources took much of the stress and hassle out of finding a great Nanny for our daughter!

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Anne was THE BEST!!! She was so sweet and attentive. She made me realize what the Nanny can really do. What a competent Nanny she was!...Thank you very much for finding her for us.
She was a GREAT HELP!

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Town & Country is the best agency I have work with. Your team is kind, considerate, helpful and just wonderful.